Frequently asked questions
Pricing & Services
How much does a nanny cost?
Our pricing depends on factors such as:
- The type of care you need (full-time, part-time, casual, or school drop-offs/pickups).
- The number of hours per week.
- The level of experience or specialization required (e.g., newborn care, bilingual nanny, special needs experience).
We provide transparent, tailored pricing with no hidden fees.
To get an exact quote, complete our short Enquiry Form or contact us directly, and we’ll provide a breakdown of costs based on your requirements.
What services do your nannies offer?
Our nannies can provide a wide range of childcare services, including:
- Full-time & part-time nanny care
- Casual & on-demand babysitting
- School drop-offs and pickups
- After-school care
- Homework supervision
- Meal preparation for children
- Bath time & bedtime routines
- Light housekeeping related to childcare (tidying play areas, laundry for children, etc.)
- Support for children with additional needs (based on experience and training)
If you need a specific service, let us know in your enquiry, and we’ll match you with the most suitable nanny.
Find NannyFinding the Right Nanny
How do I choose the right nanny?
We make the selection process easy:
- Tell us your needs – Fill out our Enquiry Form and provide details such as your child’s age, preferred schedule, and any special requirements.
- Browse recommended nannies – We’ll match you with pre-screened nannies who fit your criteria.
- Schedule interviews or trial sessions – You can meet potential nannies before making a decision.
- Confirm and book – Once you find the right fit, we’ll finalize the hiring process.
Need help choosing?
Contact us, and we’ll personally guide you through it.
Can I meet the nanny before hiring them?
Yes! We encourage families to:
- Review profiles of recommended nannies.
- Schedule an interview (virtual or in person).
- Arrange a trial session to see how the nanny interacts with your child.
This ensures a perfect fit before committing to regular care.
Nanny Qualifications & Safety
Are your nannies qualified and background-checked?
Yes. Every nanny we work with has undergone strict screening and background checks, including:
- Working With Children Check (WWCC)
- First Aid & CPR Certification
- Police Clearance
- Identity & reference verification
- Interview and experience assessment
We only hire nannies with verified childcare experience, ensuring your child is in safe and capable hands.
Can I request a nanny with special skills (e.g., bilingual, special needs experience)?
Absolutely! We have nannies with experience in:
- Bilingual or multilingual care
- Early childhood education
- Special needs support (e.g., autism, ADHD, sensory processing disorders)
- Newborn and infant care
- Montessori or other educational approaches
When submitting your Enquiry Form, let us know your specific requirements, and we’ll find the right nanny for your family.
Availability & Booking
Do you offer last-minute or emergency nanny services?
Yes, we understand that sometimes you need urgent childcare. While last-minute availability depends on location and timing, we do our best to accommodate requests.
For urgent bookings, please call us directly or submit a request through our Enquiry Form, and we’ll respond as quickly as possible.
Where are your nannies available?
We currently provide nanny services across Sydney, Australia.
If you’re unsure whether we cover your suburb, feel free to contact us, and we’ll confirm availability in your area.
How do I book a nanny?
The booking process is simple:
- Submit an enquiry – Fill out our quick Enquiry Form with your details.
- Receive recommendations – We’ll send you profiles of suitable nannies.
- Interview & trial session – Optional but recommended for long-term bookings.
- Confirm your booking – Once you choose a nanny, we’ll handle the paperwork and scheduling.
Special Requests & Customization
Can I hire a nanny just for school drop-offs and pickups?
Yes! We offer flexible options, including:
- School drop-offs only
- School pickups only
- Supervised after-school care (including help with homework and activities)
This is perfect for busy families who need reliable daily support without full-day childcare.
Can I hire a nanny for occasional babysitting instead of regular care?
Yes, we offer:
- Casual babysitting – for date nights, events, or last-minute needs.
- Short-term nannies – if you need care for a few weeks or months.
Let us know your schedule, and we’ll match you with the best available nanny.
Can I change my nanny if I’m not happy?
Yes. While we do our best to match you with the perfect nanny, we understand that preferences may change. If you’re not satisfied, we will:
- Find a replacement nanny based on your feedback.
- Offer trial periods to help you assess the best fit before committing.
Your satisfaction and peace of mind are our top priorities.
What is your cancellation policy?
We get it — life happens, and plans change. To keep things fair for both families and nannies, bookings canceled 24+ hours in advance are fully credited for future use. Cancellations within 24 hours receive a 50% credit, while those made within 4 hours or with major changes (e.g., location, start time) are charged in full with no credit. If a nanny is unavailable, families can reschedule with a credit or receive a partial refund. A cash refund applies only if no replacement nanny is offered.
Chekam Nannies values flexibility while ensuring reliability for both families and nannies.